This E-book will assist you in recognizing some of the most common supervisor mistakes and what you can do to avoid them.
Supervisors are often the front line for shaping employee engagement
and productivity as well as overseeing compliance with workplace
policies. Without the proper training, direction, and oversight,
supervisors may be more likely to make missteps in these areas. This
E-Book will assist you in recognizing some of the most common
supervisor mistakes and what you can do to avoid them.
From being ill-prepared to asking inappropriate
questions, there are several ways interviews
can go off track and lead to an uninformed
hiring decision. During an interview, supervisors
must be familiar with and refer to a list of
common interview questions so that valid
comparison can be made amongst candidates.
Additionally, supervisors must be careful to
avoid questions that have the potential to reveal
a candidate's status in a protected class (e.g.,
the candidate's age, race, religion, etc).
Supervisors play an important role in complying with the Fair Labor Standards Act
(FLSA) by ensuring that they properly account for their employees' time. Inform
supervisors of the federal, state, and local rules governing wages, hours, and
overtime and instruct them to comply with these requirements at all times.
Supervisors should direct non-exempt employees to record all hours worked,
including time worked outside of the workplace (e.g., checking email).
Goal setting is important for creating performance expectations and informing employees of how their achievements will be measured. Performance goals are usually set upon hire and as part of the regular performance review process.
Supervisors must be consistent when enforcing company policies and procedures.
While supervisors are often given some amount of autonomy, critical decisions should never be made without careful consideration and
proper review with the appropriate people.
Lisa I. Perez, SPHR, SHRM-SCP is the founder of HBL Resources & The Complete Manager
Makeover memberships & training platform. She has 30 + years of HR experience and is the
recipient of two 2020 Silver Stevie® Awards for Entrepreneur of the Year and Human
Resources Professional of the Year. Lisa has served as a trusted advisor, trainer or consultant
to small and large organizations such as Virgin Hotels, Best Buddies & Brinks International, to
name a few.
She is a Certified BridgeBuilder® Trainer who facilitates Generational Diversity in the
Workplace, a DISC Certified Human Behavior Specialist and holds two nationally recognized
HR certifications. Lisa volunteers for the Broward County Chapter of S.C.O.R.E., her local
Chamber of Commerce, Broward County's KIDS AND THE POWER OF WORK (KAPOW)
Program and her home church. She speaks at various state conferences, chambers, and
Originally, from Brooklyn, NY, she is a wife, mom and a grandma. She loves scrapbooking
and considers herself a craft geek!