It’s great that you may be taking time to get an exit interview performed but are you tracking the results? If not, a Trend analysis needs to be conducted to analyze ways to reduce turnover. This post can help Exit interviews show top 10 reasons why employees quit. All of these components add to the reasons why we must improve our retention tactics and uncover the reasons why employees are leaving their positions in our own organizations.
Some of the main factors that influence an employee’s decision to stay or leave their job is the quality of the relationship with their supervisor or manager, amount of meaningful work, the feeling of making a difference, and the level of cooperation with coworkers. It is our responsibility as managers to see that our associates have the opportunity for growth and advancement. We need to ensure that the culture we talk is evident in their daily work environments.
Companies conduct internal Engagement Surveys to underst and why employees leave or stay. In doing so it provides tools to improve selection processes, increase the lines of communication, exp and and improve training and development opportunities and conduct, track and trend exit interview data. These are excellent and enlightening ways to help uncover ways to reduce turnover and discover the controllable variables.
The bottom line: when retention is above average, customer satisfaction, productivity and profitability tend to be above average.